If you're paying us in full, you come in to see the car, and make full payment and drive it away.

However, when you're not making full payment but relying on us to prefinance the greater chunk of the car purchase for you, there are bound to be some slight delays even as we try to meet the set timelines on the best effort basis. Delivery timeline slippage is the failure to meet initially estimated car delivery or shipment deadlines, often caused by unforeseen disruptions or resource constraints.

We ALWAYS aim to deliver all reserved cars on time (within schedule), but there may be times credit buyers may have to wait a while longer.

A. Slippages may be as a result of the following (but not limited to):

- Non-Existent or Inadequate Down Payment

If you're relying on us to prefinance all or majority of your purchase of the car on credit for you, then you cannot be seen to be putting undue pressure on us with our own funds.

- Resource & Operational Constraints:

Lack of personnel, equipment, or materials, alongside courier or shipping capacity issues and warehouse bottlenecks.

- External Disruptions:

Unexpected events, such as weather or supplier issues.

- External Seller Non-Compliance

If the external seller is not forthcoming with relevant information, or doesn't have the required car papers, it can delay the process as well.

Micro-delays:

Small, cumulative delays across approvals and vendor coordination that compound into significant losses, often referred to as the "5% Delay Rule".

- Incomplete Due Diligence Processes

Unlike real estate which are immovable and generally almost appreciating, the same cannot be said of cars.

B. REFUND OPTION

Pre-qualified prospective car buyers always have the option of requesting for a refund of any refundable payments made to us, if they later decide they cannot wait for the slight car delivery delays.

c. VERY IMPORTANT

If you're relying on us to use our own funds with your little or no down-payment

In as much as we try to meet our car delivery timelines on 'best effort basis', when buying on credit with us (with little or no down-payment), there are times when there may be slippages as a result of circumstances beyond our control (incl. external factors). Kindly review our delivery timelines before you apply.

Please DON'T apply to buy any car on credit with us IF you disagree with our delivery timelines.

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